Contact Us
Got a question about something you read on johnpeelcentreforcreativearts.co.uk, spotted an error, or want to flag a new site for us to look at? We're glad to hear from you. This page explains how to reach us, what we can help with, and what falls outside what we do.
How to reach us
The quickest way to contact the team is by email at [email protected]. We read every message and try to respond within a couple of working days, though it can take a little longer during busy periods. Please include as much detail as possible — for example, the name of the casino or slot you're asking about, and a screenshot if you're reporting a technical issue with the site.
What we can help with
- Corrections or updates to our reviews of casinos and slots not on GamStop
- Suggestions for new or lesser-known sites worth researching
- General questions about how we rate and rank operators
- Feedback on your own experience with a casino featured on this site
- Broken links, outdated bonus terms, or other content issues
What we can't help with
We're an independent review and comparison site, not a casino operator. That means we can't process withdrawals, resolve account disputes, verify your identity documents, or intervene in a disagreement between you and a gambling operator. Those issues need to go directly to the casino's own support team or, where relevant, their licensing authority. Similarly, we're not able to remove or reinstate a GamStop self-exclusion — that has to be done through GamStop directly, once the exclusion period you set has ended.
If you're concerned about your own gambling, or a friend or family member's, our Responsible Gambling page has information on setting limits and where to find support, regardless of whether a site is signed up to the UK's self-exclusion scheme.
Before you write in
A few common questions are already answered elsewhere on the site, so you may find what you need faster there:
- For our current rankings and how each casino performs, see Non GamStop Casinos 2026 - Best Online Casinos UK
- For details on who compiles our reviews and how the site operates, visit About Us
- For the rules that govern use of this site, check our Terms and Conditions
A note on accuracy
Casino terms, welcome offers and site availability can change without notice, so if you find something out of date on a review — for example, a bonus figure that no longer matches what's shown on the operator's own site — please let us know. Reader reports are one of the ways we keep our comparisons current, alongside our own periodic checks of each brand's offer and terms.
All content on johnpeelcentreforcreativearts.co.uk is intended for adults aged 18 and over. If you're contacting us about an account or promotion, please only do so if you meet that age requirement and are gambling within your own means.